This Privacy Policy explains how The Travel Spark Company LLC handles information through Tourism Kruger. It applies to this website and the features available here, rather than the separate websites of travel providers you may choose to visit.
Information you choose to provide
If you send a message, we process the information you enter, such as your email address, name if provided, the subject and the message. We use it to understand and respond to the request, maintain relevant correspondence and address misuse. Please do not send passport details, payment-card information or sensitive documents through a general contact form.
If a newsletter subscription is offered and you choose to use it, we process the submitted email address and the information needed to record and manage that choice. You can use the unsubscribe method provided in a newsletter or contact us through this site.
Information generated by using the site
The website and its hosting and security services may process technical information needed to deliver pages, diagnose faults and protect the service. This can include IP addresses, browser and device information, requested URLs, timestamps and security events. We use appropriate technical controls to reduce abuse and restrict access to administrative functions.
Cookies, storage and privacy choices
Essential storage may be used for security, basic site operation, submitted-form protection and remembering a privacy choice. Where optional marketing or similar tracking is enabled, it is subject to the privacy choices presented on the site. You can revisit available choices through the website’s privacy controls and can also manage browser storage through your browser settings. Blocking essential features may affect how parts of the site work.
Travel offers and external providers
Tour and accommodation information may be supplied by travel partners. Following a booking link takes you to the named provider or its booking service, where that service’s privacy policy and terms apply. We do not receive your complete payment-card details through those external bookings. Affiliate links may include campaign or referral identifiers so a provider can attribute a booking. Partner systems may provide information about referral activity under their arrangements.
Interactive features may process the information you enter to provide the requested response. Avoid including sensitive personal details in a travel-planning query. A destination guide, tour result or automated response does not replace the provider’s current information about an actual offer.
Service providers
We use service providers where needed to host and secure the website, deliver messages, manage subscriptions and support the travel features shown. Brevo may process contact or subscription information when those features are used. TravelSpark and the named travel partners support travel information and referral features. Service providers receive information relevant to their role, subject to applicable arrangements. We may also disclose information when required by law, to protect legal rights or to address fraud and security threats.
Purposes and legal grounds
We process information to provide requested features, answer correspondence, operate and protect the site, maintain relevant records and meet legal obligations. Where a legal basis is required, processing may rely on your consent, steps connected with a requested service, legitimate interests in operating a useful and secure website, or a legal obligation, as appropriate to the activity. Optional marketing based on consent remains subject to the choice you make.
Retention and international processing
Information is retained for as long as reasonably needed for its purpose, including handling the request, maintaining necessary business records, protecting security and meeting applicable obligations. Retention depends on the information and context; we do not promise one fixed period for every record. Providers may process information in countries other than your own. Where applicable law requires safeguards for a transfer, those requirements apply to the relevant arrangements.
Your choices and rights
Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction or portability of personal information, or to object to certain processing. Where processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing. Use the contact page to make a request and describe it clearly. We may need proportionate information to verify the request. You may also have the right to complain to a relevant supervisory authority.
Children and security
The site is a general travel-information resource and is not directed at children who cannot provide valid consent under applicable law. If you believe a child has supplied personal information improperly, contact us. We use reasonable measures appropriate to the service, but no internet transmission or storage system can be guaranteed completely secure.
Changes and contact
We may update this policy as the site or its services change. The version published here applies from its stated update date. Questions about this policy or personal information can be sent through the contact page.